Privacy Policy

Effective Date: 8 December 2024

Ruby Glint ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gemstone marketplace app ("Ruby Glint" or "the App").

By using Ruby Glint, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: Name, email address, phone number, username, password, and profile photo.
• Listings and Transactions: Details of gemstones you list or inquiries you make.
• Location Information: Country (e.g., data provided during onboarding).

b. Automatically Collected Information

When you use Ruby Glint, we may automatically collect:

• Device Information: Model, operating system, app version.
• Usage Data: Features accessed, time spent, and interaction logs.
• Location Data: Approximate location based on your device or IP address.

c. Information from Third Parties

• Social Logins: If you sign up using Facebook or other social platforms, we may collect your profile information as permitted by those services.

2. How We Use Your Information

We use your information to:

• Provide and improve the App's functionality.
• Enable user-to-user communication (e.g., chats between buyers and sellers).
• Manage your account and process your listings.
• Monitor usage trends and improve our services.
• Send notifications about app updates, promotions, or important notices.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following ways:

• With Other Users: To facilitate transactions, certain information (e.g., username and location) may be shared with other users.
• With Service Providers: We work with third-party vendors to provide services such as hosting, analytics, and customer support.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of Ruby Glint, users, or others.

4. Your Rights

Depending on your location, you may have the following rights:

• Access and Update: Review and update your personal data through your account settings.
• Deletion: Request the deletion of your data.
• Restriction: Limit how your data is processed.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Manage preferences for marketing communications.

To exercise your rights, contact us at [email protected].

5. Data Retention

We retain your information as long as your account is active or as needed for legal or operational purposes. When no longer needed, we will securely delete or anonymize the data.

6. Data Security

We use technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

7. International Data Transfers

If you access Ruby Glint outside of Thailand, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or app notifications.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Ruby Glint Support
Email: [email protected]